For any questions or after-sales service requests, do not hesitate to contact us on the Contact section .

All our watches are guaranteed for 2 years.
Find all the warranty conditions in the Warranty section .

Our watches are waterproof, which means you can wear them in the shower or while swimming in the pool or at sea.

Before each immersion, make sure that the crown is returned to its initial position.

After each use in water, rinse your watch thoroughly with clean water.

Some of our watches are water resistant (3 ATM), but we do not recommend wearing them in the shower or while swimming.

It is also not recommended to get watches with leather straps wet.

Our watches are designed in France and made in China. Without this manufacturing abroad, our concept would not have been possible and MaisonDuTemps would not be able to offer products offering such value for money.

Our choice fell on a manufacture with which we have worked since our beginnings, and which scrupulously respects the specifications defined for each range of watches by Hugo, the founder.

If you have not received your confirmation email, please check your spam folder.

Otherwise, don't worry, contact us on the Contact section . Our team will take care of sending you the order confirmation.

You can pre-order each of our out of stock models.
You also have the option of registering with your email address to be notified of their availability.

To find out everything about our pre-orders, see our Our pre-orders section .

You can pay for your order by credit card, PayPal, Klarna or Apple Pay.

You can pay in 3 installments free of charge thanks to Klarna.

To France and Belgium: 2 to 3 working days.
To Switzerland: 3 to 4 working days.
To Canada: 3 to 8 working days.
To the United States: 5 to 10 working days.
To the European Union: 4 to 6 working days.
To the rest of the world: 5 to 10 working days.

To find out everything about deliveries, go to our Deliveries section .

You can track your package on Colissimo.fr using your tracking number received by email. If you cannot find this number, do not hesitate to contact us in the Contact section .

We are happy that our watches can be worn worldwide, which is why we provide worldwide delivery.

Delivery is free for all orders from 50 euros.

To find out everything about deliveries, go to our Deliveries section .

Customs fees are the responsibility of our customers.

To return your watch, it must be in perfect condition, unworn and in its original packaging. Find all the information regarding returns in the Returns section .

To organize the return of your watch, please contact our after-sales service in the Contact section, specifying whether you would like an exchange or refund, as well as your order number and postal details.

We offer you the possibility of exchanging your watch.

To simplify your experience with MaisonDuTemps, returns are free.

You have 14 days from receipt of your package to make the return.

The processing time for your return is 15 days. The refund amount will be credited directly to the payment method used for the original purchase.

To find out everything about refunds, go to the Refund Policy section.

If you wish to cancel your order, please write to us in the Contact section .

If your order has not yet been shipped, we will cancel it. If it has already been shipped, you will have the option to return the watch to us once you receive it.

Explore our How to Set Your Watch guide for detailed instructions.

Our team remains at your entire disposal by email and on social networks to guide you as best as possible.

In order to replace your bracelet, you can purchase our tool kit available on our site and follow the tutorial available in the section How do I change my bracelet .

You can also consult a watchmaker near you so that he can change the bracelet.
Our team remains at your entire disposal by email and on social networks to guide you as best as possible.

For any problem with your watch, contact our after-sales service in the Contact section .

Our team is here to resolve your problem as quickly as possible

Find us at our partner points of sale, available in the section Where to find us ? .